Support Services for Those Impacted by The California Wildfires
Support Services for Those Impacted by The California WildfiresNovember 5, 2019
The numerous wildfires that raged through California have created catastrophic damage and loss of life, in addition to taking a toll on families and loved ones.
To help those affected by the wildfires, Principal and Delta Dental are offering the following support services:
Principal’s EAP vendor, Magellan Health, is offering a free 24-hour crisis line to assist individuals as they work to cope with the feelings of fear, sadness, anger, and hopelessness related to these kinds of natural disasters.
The toll-free number for free confidential consultation services and referrals to local non-profit organizations, shelters, and additional community-based support is 1-800-327-7451.
Visit Magellan’s website for tip sheets with resources specific to trauma and steps towards recovery. Resources specific to disasters, emergency preparedness, response, and recovery can be found on Ready.gov.
Delta Dental is offering the following services:
- Access to care and customer support for dental emergencies.
- Ongoing dental treatment in cases where these devastating fires affect their regular providers.
- Timely payment of claims and assistance in obtaining dental records if needed.
- Ensuring enrollees do not owe unreasonable costs for out-of-network dentists.
- Reimbursing out-of-network claims for Medicare and Medicaid enrollees.
The Delta Dental customer service center is available for calls from enrollees with special situations, extenuating circumstances, or if there is no dentist in their area due to this emergency.
Members can get contact information and an online customer service form on deltadentalins.com. Client groups and brokers should contact their Delta Dental account representative for assistance.
The Delta Dental Community Care Foundation will match every donation, up to $100,000, made through this RedCross web page.
Please pass this information on to anyone you know that has been impacted and needs assistance.
Contact the small group experts at 800.696.4543 or firstname.lastname@example.org.