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The Virtual Blue plans give members (small and large groups) the choice of virtual or in-person care. Virtual care includes $0 unlimited visits to primary care, behavioral health and specialty care through a new partnership with AccoladeCare. In-person care is available through the Tandem PPO network in California and via BlueCard when outside of the state.
The two Virtual Blue small group plans available in PRISM are the Virtual Blue Gold Tandem PPO 1500/45 and Virtual Blue Bronze Tandem PPO 7500/75. These can be identified by ‘Virtual Blue’ in the plan name.
When using the PRISM filter options for Narrow or Broad networks, select ‘All’ networks instead of ‘Broad’ only networks to generate plans for Blue Shield’s Virtual Blue, Trio HMO, and Tandem PPO plans.
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Do you take pride in providing top-notch customer service? Do you excel at building lasting and meaningful relationships with clients, carrier partners, and team members?
We have an immediate opening for a Broker Services Representative II with extensive group benefits experience who can successfully manage day-to-day enrollment support requests and has experience managing the group application processing (Underwriting).
We are focused on delivering the best possible customer service, which builds loyal broker-clients returning to use our services for many years.
We offer a competitive salary, great incentives, and a full benefits package.
The Broker Services Representative II (BSR II) works directly with clients, carrier partners, fellow service team members, and Customer Engagement Managers, to match the needs of our clients with the right deliverables from Claremont’s (“our” or “the Company’s”) menu of services. As a BSR II, you will provide those services, with responsibility for ensuring they meet the Company’s standards for quality, consistency, and timeliness.
Here are your essential responsibilities and duties, keeping in mind that this is not a complete list of possible tasks that you may be assigned.
You are responsible for ensuring that the services you provide for delivery to our clients are of the highest quality, are consistent with our standards, and are delivered timely. You will conduct your activities with clients, coworkers, partners, and anyone in our community, according to our core values:
Thoughtfulness | Innovation | Professionalism | Positivity | Collaboration
These responsibilities and duties may change from time to time at the company’s discretion.
Salary plus bonus and excellent benefits.
We are a leading General Agency in California. We help insurance brokers sell and implement employee benefits for companies in the small group market. Our mission is simple: help our clients grow their businesses. If you are looking for growth, then at Claremont your effort and determination are your only limiting factors. If this aligns with your goals, contact us. We’d welcome the chance to tell you more.
The Company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.