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Do you take pride in providing top-notch customer service? Do you excel at building lasting and meaningful relationships with clients, carrier partners, and team members?
We have an immediate opening for a Senior Broker Services Representative with extensive group benefits experience who is highly proficient in the RFP and ancillary quoting processes, can successfully manage day-to-day enrollment support requests and has experience managing the group application processing (Underwriting).
We are focused on delivering the best possible customer service, which builds loyal broker-clients returning to use our services for many years.
We offer a competitive salary, great incentives, and a full benefits package.
The Broker Service Representative III (BSR III) works directly with clients, carrier partners, fellow service team members, and Customer Engagement Managers, to match the needs of our clients with the right deliverables from Claremont’s (“our” or “the Company’s”) menu of services. As a BSR III, you will manage the execution of those deliverables by the BSR team or provide the service yourself, with ultimate responsibility for quality, consistency, and timeliness.
Here are your essential responsibilities and duties, keeping in mind that this is not a complete list of possible tasks that you may be assigned.
You are responsible for ensuring that the services you manage for delivery to our clients (including those you deliver yourself) are of the highest quality, are consistent with our standards, and are delivered timely. And you will conduct your activities with clients, coworkers, partners, and anyone in our community, according to our core values:
Thoughtfulness | Innovation | Professionalism | Positivity | Collaboration
These responsibilities and duties may change from time to time at the company’s discretion.
Salary plus bonus and excellent benefits.
We are a leading General Agency in California. We help insurance brokers sell and implement employee benefits for companies in the small group market. Our mission is simple: help our clients grow their businesses. If you are looking for growth, then at Claremont your effort and determination are your only limiting factors. If this aligns with your goals, contact us. We’d welcome the chance to tell you more.
The Company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.