Elisha Youngman
Broker Service Representative
925.296.8819
Elisha joined Claremont in 2025 as a Broker Service Representative. With a background in medical office administration, she managed patient appointments and insurance verifications before advancing to the billing department of an infertility clinic, where she gained in-depth expertise in insurance processes. Now transitioning into employee benefits, Elisha is eager to expand her knowledge of the market, our carrier partnerships, and strategies to support brokers in growing their business.
Outside of work, she enjoys strength training, cooking, caring for plants, and spending time with friends.
Rebecca Hernandez
Broker Service Representative
925.296.8822
Claremont is excited to welcome Rebecca Hernandez as the newest member of the Service Team. Rebecca brings with her 6 years of industry experience. Most recently she held the position of Small Business Senior Renewal Specialist with eHealth Insurance, where she provided service in all 50 states, to over 9,000 groups. “Rebecca is the perfect addition to help round out our team,” says Laura Hogsed, Service Manager. “Her experience in renewal analyzation is a great asset which will take our ability to provide wholistic service to our brokers to a higher level.”
In her spare time, Rebecca enjoys taking Zumba classes, gem collecting or listening to self-improvement books.
Crystal Nelson
Broker Service Representative
925.296.8826
Crystal joined Claremont in 2017. Previously, Crystal worked in a private dental office for four years coordinating treatment coverage with carriers. Crystal holds an Applied Science Degree in Dental Assisting. Crystal loves spending time with her twin daughters and friends either at home with games and movies or outdoor activities like camping, horseback riding and hiking. Ask Crystal about Snickers, the family Mini Holland Lop bunny.
Joanne Donnelly
Market Strategist
925.296.8847
With over 30 years of industry exposure, Joanne found her passion in ensuring the best benefit solutions for brokers and their clients across many market segments with diverse business needs. Prior to joining Claremont in 2015, Joanne held strategic sales roles with BenefitMall, Lincoln Financial, Lafayette Square Insurance, New York Life and Aetna. This experience helps Joanne bring an unparalleled breadth of perspective in developing strategic market and customer-specific solutions. Joanne likes to compare her job to that of a Charcuterie board. The next time you see her, make sure to ask her about it!
Kimberly Dantono
Broker Service Representative
925.296.8813
Kim joined Claremont in 2015. Previously Kim held various sales and customer support positions at companies including BenefitMall and IBM. When not working at Claremont, Kim keeps her hands full with running after her two small children.
Lea Torres
Broker Service Representative
925.296.8825
Lea brings over 5 years of experience in the employee benefits industry having spent that time at an independent brokerage serving as a Senior Benefits Analyst and Account Manager. “Lea has a strong acumen for analyzing benefits and assisting clients to best meet employee and company needs. She will be an asset to Claremont and will provide stellar service to our clients,” said Karlee Navarro, Assistant Manager, Service.
When not working, Lea and her husband enjoy scuba diving, traveling, and spending time with their fur-babies — cats Ava (Tabby) and Otis (Russian Blue), and their Pomeranian puppy Loki.
