Claremont Insurance Services, Walnut Creek, Californian General Agency


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Our Team

Our Team

Claremont Insurance Services places a premium on having the best talent. We collectively hold more than a half-century of industry experience, and we’ve used that experience to forge partnerships with high-quality carrier organizations and brokerages throughout California. No one else has our network, our experience and our knowledge of the California market. That’s how we’re able to help our brokers and agents grow their book of business, each and every day.

Management Team

Mr. Robert B. Traynor

Claremont Business Group, Inc.

Mr. Robert B. Traynor - Claremont Insurance

Bob Traynor has nearly forty years experience carrying out successful sales, marketing, and management responsibilities. He previously served as Senior Vice President of Marketing at Blue Cross of California, where he directed a sales and marketing organization that produced nearly $1 billion in annual premium. In 1985 Bob founded Creekside Consulting Co., a marketing and management consulting service that consulted on the design and implementation of several successful statewide and national specialty managed care organizations. In 1989, Creekside became Claremont Business Group Inc. Currently, the Claremont family of companies includes Claremont Insurance Services, Claremont Behavioral Health, Montclare Technology Partners and Townsend Technology.

Bob was educated at DePaul University in Chicago, Illinois and completed the Executive Program at the Graduate School of Business, University of Michigan.

Michael Traynor

Claremont Insurance Services

Phone: (925) 296-8806

Michael Traynor - Claremont Insurance

Michael Traynor has been with Claremont Insurance Services since 1993 as one of its founding members, and he has made a tremendous impact on nearly all aspects of the company’s sales, operations, and overall strategy. Michael designed and installed the company’s information management system, designed and managed Claremont’s web site, and created the concept for PRISM, Claremont’s interactive, online broker service.

Prior to joining Claremont, Michael spent ten years in the printing and advertising industry where he worked for regional and national advertising firms in Northern California. Michael serves as President of the Silicon Valley Association of Health Underwriters.

He received his B.A. degree from San Francisco State University.

Ken Ruotolo

Chief Operating Officer
Claremont Insurance Services

Phone: (925) 296-8803

Ken Ruotolo - Claremont Insurance

Ken has over twenty years’ experience successfully building and managing entrepreneurial organizations such as Claremont. Prior to joining Claremont, Ken was: consulting CFO startups in the software and medical device markets; CFO for ANTs software, a publicly-traded enterprise software company; and a founder of web and interactive developers eStar and era2 Interactive. His successes include: helping to secure over $50 million in financing; setting corporate strategy; building infrastructure for rapidly-growing companies; negotiating customer/partner agreements; and participating actively with Boards of Directors. Ken has an MBA from Northeastern University and a BA from the University of California at Davis.

Renee McLemore

Vice President, Marketing and Sales
Claremont Insurance Services

Phone: (925) 296-8808

Renee McLemore - Claremont Insurance

Renee joins the Claremont team with over 20 years of healthcare marketing and sales enablement expertise. Working with organizations like Kaiser Permanente, UCSF Medical Center, and McKesson, Renee has successfully developed and executed business building and branding strategies for B2B and B2C markets. Prior to joining Claremont in 2014, Renee directed hospital-segment marketing strategy for McKesson’s pharmaceutical distribution business. Renee earned an MBA from Haas School of Business at UC Berkeley and a BS from Cal Poly, San Luis Obispo.

Danna Nibre

Broker Services Manager
Claremont Insurance Services

Phone: 925-296-8814

Danna Nibre - Claremont Insurance

Danna has been an integral member of the Claremont team since 2006 and currently leads the Broker Service team. She began as a Broker Service Representative, and progressed through various roles on the team before being promoted to Broker Services Manager in 2014. Danna has over 20 years of healthcare industry experience including roles at an Ambulatory Surgery Center and a Third Party Administrator. With each role, Danna gained a broader perspective of the healthcare industry by working directly with various carriers, healthcare providers, brokers, employers and their employees. When Claremont began representing Covered California to small business brokers, Danna played a critical role in ensuring our Broker Services team was fully versed in best practices to support brokers.

Sales Team

Mark Racioppo

Director of Sales
Claremont Insurance Services

Phone: (925) 296-8821

Mark Racioppo - Claremont Insurance

Mark joins Claremont with over thirty years in benefit sales and management in the Bay Area, with both insurance carriers and as a broker. With experience from reputable insurance carriers such as MassMutual, New York Life, and Genworth Financial and more recently as an independent brokerage owner, he brings an extensive and in-depth knowledge base to the Claremont organization.

A true entrepreneur at heart, Mark has a Life Coaching certification from the International Association of Coaching, is a highly regarded private sports coach and also owns a local fitness business in the East Bay.

Mark earned his B.A. from St. Mary’s College of CA, where he was a member of the men’s tennis team.

Kathleen Vaillancourt

Phone: (925) 296-8840

Kathleen Vaillancourt - Claremont Insurance

Kathleen has been a vital part of the Claremont sales team since 2002. With over 30 years of extensive experience in the benefits insurance industry, she has worked as both a broker and a carrier representative for leading insurance companies such as Aetna, CIGNA, and Highmark Life & Casualty. Kathleen has built strong relationships in the broker community, and has recently served as the President of the Peninsula Chapter of the National Association of Insurance & Financial Advisors (NAIFA) and is an active member of the Silicon Valley Association of Health Underwriters (SVAHU) and the Northern California Employee Benefits Council (NCEBC).

Rita Flynn

Phone: (925) 296-8818

Rita Flynn - Claremont Insurance

Rita joined the Claremont sales team in 2005, bringing over 15 years of experience in the insurance industry. Her extensive knowledge of mid-market and small group insurance is a direct result of the many years she spent working as a representative for leading health insurance carriers, such as Aetna and PacifiCare. She is actively involved with a number of the Health Insurance Associations, such as the National Association of Insurance & Financial Advisors (NAIFA) and has served as a board member for the Golden Gate Association of Health Underwriters (GGAHU). With Rita’s industry expertise and commitment to superior service, she is dedicated to providing her brokers with the solutions they need to grow their business.

Patricia Rodriguez

Phone: (925) 296-8809

Patricia Rodriguez - Claremont Insurance

Patricia’s career spans the industry from provider network management and product development, to employee benefits sales. Before Joining Claremont Insurance Services in 2002, Patricia worked with innovative managed health organizations in provider network development and management. She is a graduate of Pacific Union College. Fluent in Spanish, Patricia has earned a reputation for communication with underserved communities and is a member of the California Association of Health Underwriters Diversity Panel.

Rebecca Ebrahimi

Phone: (925) 296-8865

Rebecca Ebrahimi - Claremont Insurance

Now a veteran of Claremont, Rebecca originally joined us in 2000 as an underwriter, and her career with us has equipped her with a unique insight into the challenges our clients face. From the introduction of HSAs in 2004 to the demise of PacAdvantage in 2006, Rebecca has seen it all. This deep experience has enabled her to become an indispensable partner to many of our top broker clients. When not helping her clients grow their businesses, Rebecca keeps her hands full with her two young children, Ava and Jake. Rebecca is also fluent in American sign language.

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