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PRISM, powered by HealthConnect, is experiencing a system-wide outage following a technology update over the weekend. The HealthConnect team is working diligently to resolve the issue, but the system remains down on Tuesday 10/8. Until resolution, quotes cannot be run by brokers or by your Claremont team. We apologize for this inconvenience.
For updates and questions, please contact our Quotes team at quotes@claremontcompanies.com or 800.696.4543.
Login To PrismAs part of Blue Shield’s ongoing product transformation and portfolio streamlining initiatives, three DPPO plans will be discontinued from their specialty portfolio, effective January 1, 2025. Blue Shield will email each broker a list of affected clients.
Dental PPO Plans Unavailable as of January 1, 2025:
Groups enrolled in one of the three plans being discontinued will be automatically transitioned to a recommended plan during their 2025 renewal. For a list of withdrawn plans and corresponding recommended plans based on group size (1-50 and 51-100), please refer to the dental plan map. To confirm benefits, review the Summary of Benefits for each plan. You can also compare available dental plans by visiting blueshieldca.com/employerplans. Moving clients to a new dental plan early will help ensure a smoother renewal process for 2025.
Questions?
Contact The Answer Team at 800.696.4543 or info@claremontcompanies.com.
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