To access the carrier product and rate information provided by PRISM, check the box below indicating you have read and agree to the license agreement. A button will then appear to access PRISM.

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Blue Shield - New Virtual Blue Plans

The Virtual Blue plans give members (small and large groups) the choice of virtual or in-person care. Virtual care includes $0 unlimited visits to primary care, behavioral health and specialty care through a new partnership with AccoladeCare. In-person care is available through the Tandem PPO network in California and via BlueCard when outside of the state.

The two Virtual Blue small group plans available in PRISM are the Virtual Blue Gold Tandem PPO 1500/45 and Virtual Blue Bronze Tandem PPO 7500/75. These can be identified by ‘Virtual Blue’ in the plan name.

When using the PRISM filter options for Narrow or Broad networks, select ‘All’ networks instead of ‘Broad’ only networks to generate plans for Blue Shield’s Virtual Blue, Trio HMO, and Tandem PPO plans.

If you need assistance, please contact our Quotes team at or 800.696.4543.

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Blue Shield of California – Assistance to Members Affected by Winter Storms

Blue Shield of California – Assistance to Members Affected by Winter Storms

Blue Shield of California – Assistance to Members Affected by Winter Storms

Mar 13, 2023, 3 Minute Read

On March 1, 2023, Governor Gavin Newsom declared a state of emergency in numerous California counties to assist with disaster response and relief efforts.

In the affected counties, Blue Shield of California is providing assistance to its members to ensure their safety and well-being. Members of Blue Shield of California and Blue Shield of California Promise Health Plan who qualify can receive assistance. Get the details.

To help ensure members in affected areas continue to have uninterrupted access to care, Blue Shield is offering:

Plan Information and Services

For assistance, members can call the Customer Service number on their member identification (ID) card. If they do not have their member ID card, they can contact:

For lost member ID cards, members can view and print their card at or Or they can use the Blue Shield of California mobile app to access their ID card.

California Emergency Alerts

Contact us today for a Blue Shield quote.

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