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Please join us in congratulating Crystal Nelson and Autumn Hersey, two of our outstanding Broker Service Representatives (BSRs), who recently earned promotions to the BSR mid-tier level.
Many of you know Crystal and Autumn for providing superior service in enrollment support (assisting with member and employer changes, claims, and billing resolution), broker support (assisting with carrier appointments, broker of record changes, and providing information on carrier promotions and bonus programs) and sales support (assisting with provider searches and creating enrollment kits).
We know them a bit better and take great joy in Crystal’s always-positive attitude, quirky sense of humor, and genuine love of all bunnies and Autumn’s patient nature, quest for knowledge, and artistic talents. Congratulations Crystal and Autumn!
You can reach Crystal at email@example.com or 925.296.8826 and Autumn at firstname.lastname@example.org or 925.296.8842.
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