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Blue Shield - New Virtual Blue Plans

The Virtual Blue plans give members (small and large groups) the choice of virtual or in-person care. Virtual care includes $0 unlimited visits to primary care, behavioral health and specialty care through a new partnership with AccoladeCare. In-person care is available through the Tandem PPO network in California and via BlueCard when outside of the state.

The two Virtual Blue small group plans available in PRISM are the Virtual Blue Gold Tandem PPO 1500/45 and Virtual Blue Bronze Tandem PPO 7500/75. These can be identified by ‘Virtual Blue’ in the plan name.

When using the PRISM filter options for Narrow or Broad networks, select ‘All’ networks instead of ‘Broad’ only networks to generate plans for Blue Shield’s Virtual Blue, Trio HMO, and Tandem PPO plans.

If you need assistance, please contact our Quotes team at or 800.696.4543.

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Claremont Promotes Crystal Nelson and Autumn Hersey

Claremont Promotes Crystal Nelson and Autumn Hersey

Feb 22, 2021, < 1 Minute Read

Please join us in congratulating Crystal Nelson and Autumn Hersey, two of our outstanding Broker Service Representatives (BSRs), who recently earned promotions to the BSR mid-tier level.

Many of you know Crystal and Autumn for providing superior service in enrollment support (assisting with member and employer changes, claims, and billing resolution), broker support (assisting with carrier appointments, broker of record changes, and providing information on carrier promotions and bonus programs) and sales support (assisting with provider searches and creating enrollment kits).

We know them a bit better and take great joy in Crystal’s always-positive attitude, quirky sense of humor, and genuine love of all bunnies and Autumn’s patient nature, quest for knowledge, and artistic talents. Congratulations Crystal and Autumn!

You can reach Crystal at or 925.296.8826 and Autumn at or 925.296.8842.


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