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Please join us in congratulating Laura Hogsed and Karlee Navarro on their recent promotions, each to the new position of Assistant Manager, Service Team. As Assistant Managers, Laura and Karlee will be instrumental in helping clients receive the best service possible. They will assist in resolving complex matters, will manage workflow, and will solicit feedback from clients to improve on or develop new services while helping fellow team members realize their professional growth goals.
With over 20 years’ experience in the healthcare industry (seven years with Claremont) and with extensive knowledge of pharmacy benefits, Laura brings a wealth of knowledge to her new role. She is one of the most well-rounded members of the service team; if Laura does not have the answer (and that is rare) she can find it quickly. Laura enjoys the respect of everyone she works with, from clients to partners to teammates. We congratulate Laura on her promotion!
Karlee is the newest member of our service team, joining Claremont in 2020, and she has quickly made her mark. Karlee brings extensive experience from the brokerage side of the business where she managed a service team and a book of business while assisting producers as they pursued new opportunities. Karlee has deep knowledge in group benefits, understands and appreciates the broker’s and account manager’s perspectives, and has that unique “calm in a crisis” attitude that allows her to successfully work through the most challenging issues. We congratulate Karlee on her promotion!
You can reach Laura at firstname.lastname@example.org or 925.296.8823 and Karlee at email@example.com or 925.296.8816.
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