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COVID-19 At-Home Testing – Carrier Implementation

COVID-19 At-Home Testing – Carrier Implementation

Feb 7, 2022, 2 Minute Read

Carriers are implementing the federal government’s recent mandate of at-home COVID testing. Your employer clients are likely getting questions from employees.

The details of the mandate – which we summarized previously – mean that each carrier is implementing it differently. And implementation challenges mean that the situation next week will likely be different than the situation this week.

Given this, here’s how we recommend your clients respond to questions from employees:

  1. At-home COVID tests are available at no cost directly from the federal government ( Carriers are not involved in this program.
  2. Carrier coverage of at-home COVID tests: employees and their families should consult the latest carrier guidance. See the links below.
  3. Particular member coverage situations: these are best directed to the carrier’s member services department. The contact information can be found on the back of the member ID card.

We’ll keep you apprised of any major updates to the mandate and carrier implementation.

Carrier Links


Contact The Answer Team at 800.696.4543 or

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