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PRISM (HealthConnect) Outage Continues Tuesday 10/8

PRISM, powered by HealthConnect, is experiencing a system-wide outage following a technology update over the weekend. The HealthConnect team is working diligently to resolve the issue, but the system remains down on Tuesday 10/8. Until resolution, quotes cannot be run by brokers or by your Claremont team. We apologize for this inconvenience.

For updates and questions, please contact our Quotes team at quotes@claremontcompanies.com or 800.696.4543.

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Reliance Standard

Can an employer group get an extension of time to pay its premium?

Reliance Standard understands the coronavirus outbreak has impacted everyone. They will work in good faith with all their clients impacted to extend reasonable accommodation with regard to timely payment of premium. In addition, the group may be covered by a local, regional, state or federal relief program or proclamation; Reliance Standard will cooperate fully with these requirements. 

Helpful Resources

Reliance Standard Coronavirus Response page, with links to general FAQs and Dental and Vision FAQs.

In our library, you’ll find carrier forms, applications, enrollment kits, broker bonuses, marketing resources, and more (video tutorial). However, not all carrier forms are available online.

If you don’t find what you are looking for, contact our team for help at 800.696.4543 or materials@claremontcompanies.com.