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PRISM, powered by HealthConnect, is experiencing a system-wide outage following a technology update over the weekend. The HealthConnect team is working diligently to resolve the issue, but the system remains down on Tuesday 10/8. Until resolution, quotes cannot be run by brokers or by your Claremont team. We apologize for this inconvenience.
For updates and questions, please contact our Quotes team at quotes@claremontcompanies.com or 800.696.4543.
Login To PrismCan members who don’t have access to Heal as a benefit schedule a Heal visit?
Yes, if Heal is not a covered benefit, the member can contact Heal directly about scheduling a visit. The cash price varies. It is currently $159 in California, but in other states, it may be different. There may be other states where it is slightly higher. Members should always be directed to Heal to confirm the cash visit price. Heal offers remote house calls (telemedicine) for $19 for cash paying users.
There may be a more recent answer to this question. Contact Claremont for an update.