Covered California’s entire certification and training is available online in the Learning Management System (LMS). The Computer Based Training (CBT) Courses will take the place of in-person, instructor led classes. To sell Covered California products, licensed agents must complete the training and certification process.
To avoid delays in accessing your training materials:
Ensure your LMS log-in is set up or reactivated.
To reactivate, send an email to firstname.lastname@example.org, subject line “REINSTATE IN LMS” and include your name, license number, email address, and telephone number.
To reset your username or password, log-in to the LMS and use the “Forgot your login ID?” and “Forgot your password?” features, or call 877.453.9198.
Agents already certified can:
Access the updated training materials to support enrollment
Stay current on Covered California’s online system and products