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Covered California for Small Business –
New Blue Shield Plans

Starting July 1, Covered California for Small Business (CCSB) is offering new Blue Shield plans, providing more options for enrollees. These plans include the Access+ HMO Network with Platinum, Gold, and Silver metal tier options, as well as the Bronze Trio HMO 7000/70. The two most popular Blue Shield High Deductible Health Plans (HDHP), Silver Full PPO Savings 2300/25% and Bronze Full PPO Savings 7000 plans, are also now available.

All of these plans offer benefits such as Wellvolution, Teladoc Mental Health, Nurse Help 24/7, LifeReferrals 24/7, and the Blue Card program for when members are outside of California.

For assistance, please contact our Quotes team at or 800.696.4543.

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Wildfire Response

Wildfire Response

Aug 31, 2020, 5 Minute Read

The numerous wildfires underway throughout California have created catastrophic damage and loss of life, in addition to taking a toll on families and loved ones.

To help those affected by the wildfires, Blue Shield of California, Humana, Magellan Healthcare, MetLife, Principal, and UnitedHealthcare are offering the following support services:

Blue Shield of CA

To help ensure members in affected areas continue to have uninterrupted access to care, Blue Shield is offering all members (except Medicare):


To help anyone in need (EAP members and non-members) deal with traumatic events like wildfires, Humana’s Emergency Community Response Line will connect you to local resources. Call their free, confidential number at 888.673.1154. Learn more.

ID Card Replacement

Dental and Vision Virtual Care Options


MetLife Legal Plan

To help people get back on their feet after a natural disaster, MetLife Legal Services has activated its disaster relief program.

MetLife’s Network Attorneys can provide advice and consultation for many issues, including:

For any group that currently has a MetLife Legal Plan, employees (whether or not they are enrolled in the Legal Plan) have access to the Disaster Relief Plan and can call the Customer Service Center at 800.821.6400. Download the flyer and FAQs to learn more.

MetLife EAP Customers

Guidance, emotional support, and resources are available to employees anytime at 888.319.7819. Employees may also visit (username: metlifeeap; password: eap)  for practical tools including the Emergency Preparedness Toolkit and the Natural Disasters Toolkit.

LifeWorks 24/7 Crisis Support Line for The Community
Morneau Shepell has opened its 24/7 crisis support hotline for anyone affected by the ongoing devastation. While the Employee Assistance Program (EAP) helpline is open for eligible employees, the Crisis Support Line, at 877.757.7587, is available 24/7 to anyone in the community in need of emotional support in relation to these events. By calling, individuals will receive professional emotional support and/or referrals to community resources.

Please note: This crisis support line is not the full EAP offering, but it is there to provide immediate support to those who are impacted by these fires.


Free EAP Services

To support members impacted by the wildfires, Principal is offering free Employee Assistance Program (EAP) Services 24/7/365, to all Principal groups, from EAP vendor, Magellan Health.

ID Card Replacement

Dental and Vision Virtual Care Options

Dental and Vision Out-of Network Care

Replacement Pair of Lost or Broker Glasses

Additional Resources


To support affected members enrolled in fully insured health plans across California from August 14, 2020 through September 2, 2020, UnitedHealthcare is offering:

Member Access to Care and Early Prescription Refills

Help for The Broader Community

Please pass this information on to anyone you know that has been impacted and needs assistance.


Contact your Claremont team at 800.696.4543 or

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