Do agents have to be recertified with Covered California annually?

After careful consideration, and in an effort to support agent partners, Covered California has removed the annual requirement for agent re-certification.

The Covered California Certified Insurance Agent agreement previously required agents to participate in at least four hours of Covered California re-certification training each year in order to maintain certification status. The agent agreement will be updated soon to reflect this change.

Please note: Covered California is only removing the re-certification requirement. Licensed agents who are interested in selling products on behalf of Covered California must complete the initial training and certification process in order to become a Covered California Certified Insurance Agent.

Covered California is currently reviewing its entire training program and will be offering supplemental education through e-learning and other methods to help support enrollment efforts. Certified Insurance Agents are strongly encouraged to make use of these resources when they become available. Continued training will help to ensure agents have the latest updates on the individual and Covered California for Small Business marketplaces as well as Covered California’s policies and guidelines. More information on the supplemental education will be coming soon.