Coronavirus (COVID-19) Resources for Brokers
Coronavirus (COVID-19) Resources for BrokersApril 2, 2020
How Claremont is Continuing to Serve Brokers
Letter from Michael Traynor, Claremont President
You and your clients are responding to the Coronavirus with a focus on preparation and accurate information. Make sure everyone stays up-to-date with the latest carrier actions, government and regulatory developments, and advice from industry trade groups.
Advise your clients and get answers to common questions with the trusted resources below and our Coronavirus (COVID-19) Carrier FAQs.
To quickly and easily access the information you need, click on the titles below:
- Latest Carrier Coronavirus Responses
- Other Coronavirus News Impacting Brokers and Employers
- Carrier Resources
- Provider Resources
- Federal Government Resources
- California Government Resources
- Claremont Vendor Partner Resources
- Industry Group Resources
- Other Helpful Resources
- HR Resources from Claremont’s Trusted Partners
- Carrier Travel Assistance Programs
- Member Options for Accessing Care
- Employee Support Services
Latest Carrier Coronavirus Responses
- Blue Shield of CA:
– Hosts a COVID-19 Update webinar on Wednesday, April 1st at 1:00 pm PDT, featuring briefings from Blue Shield leaders including Don Antonucci, SVP, Commercial Markets. Register now.
– Hosts a COVID-19 Facebook Live Q&A on Wednesday, April 1st at 4:00 pm PDT, with Dr. Terry Gilliland, Blue Shield Chief Medical Officer. Join here.
- Beam Dental hosts a “Digitally Host Open Enrollments” webinar on March 31. Learn more.
- Humana publishes Covid-19 Employer FAQs. Provides information on waived Covid-19 testing costs, waived telemedicine costs, early prescription refills and member support line.
- UnitedHealthcare offers special Covid-19 Enrollment Opportunity to enroll employees who did not previously enroll in coverage.
- CCSB reminds employers that employees who experience a Qualifying Life Event (QLE) such as a loss in coverage can apply for an individual plan with Covered California. Separately, Covered California also announces the extension of the individual exchange special enrollment period through June.
- Blue Shield provides Teladoc Health’s virtual care service at $0 cost.
- MetLife has provided some preliminary interpretation of US House and Senate legislation in the works, and best practices for clients above 500 lives and below 500 lives so that you can be prepared when the legislation is passed.
- Blue Shield, UnitedHealthcare, and Kaiser waive cost-sharing and prior approval for Coronavirus screening and testing.
Other Coronavirus News Impacting Brokers and Employers
- President Trump signs the new $2 trillion Coronavirus relief bill (CBS, CNN).
- The US Department of Labor publishes Q&As on the new Families First Coronavirus Response Act. Claremont HR partners Mammoth HR and HR Services, Inc. both provide resources to help employers implement the law’s new requirements.
- SBA updates Small Business Guidance to include information on the Economic Injury Disaster Loan Program, SBA Express Bridge Loans, and updated Guidance for Business and Employers.
- CAHU creates a COVID-19 web page to help brokers with links to useful state and federal resources.
- IRS issues federal income tax filing and payment relief for individuals and businesses with April 15 filing dates.
- California DOI provides guidance for the insurance industry on how to interpret the term “Essential Businesses” in the recent California “shelter-in-place” order.
- Governor Newsom announces California statewide “shelter-in-place” order impacting all residents and businesses except those involved in “essential businesses.”
- The US Small Business Administration is providing low-interest loans to help small businesses recover from the impact of the Coronavirus (The North Bay Business Journal).
- Seven Bay Area counties issue a shelter-in-place order impacting all residents and businesses in San Francisco, Santa Clara, San Mateo, Santa Cruz, Alameda, Contra Costa and Marin counties (The New York Times, San Francisco Chronicle).
- San Francisco Mayor Breed announces new measures to help small businesses impacted by the Coronavirus outbreak. (San Francisco Business Times, Office of the Mayor).
- IRS confirms that high-deductible health plans (HDHPs) can cover Coronavirus costs, including testing and treatment. HSA account holders can continue to make HSA contributions if their HDHP covers Coronavirus testing and treatment costs (Accounting Today, Sterling Administration).
- California DMHC and DOI issue Coronavirus directive to health plans and insurance companies, including the elimination of copays and deductibles on testing and other related services.
- Governor Newsom declares the State of Emergency to help California prepare for a broader spread of Coronavirus.
- The U.S. State Department is advising Americans to avoid traveling to certain countries.
Federal Government Resources
New federal government website housing Coronavirus information and actions from all federal agencies.
- CDC Resources for Businesses and Employers
– Interim guidance for businesses and employers on how to plan, prepare and respond to Coronavirus.
– Cleaning and disinfecting recommendations for workplaces.
- CDC About Coronavirus (COVID-19)
- CDC Travel Health Notices
- US Department of Labor – Q&A on the Families First Coronavirus Response Act (FFCRA)
- US Department of Labor – Occupational Safety and Health Administration (OSHA)
California Government Resources
New State of California government website housing Coronavirus information and actions from all California agencies.
- California Department of Public Health
San Francisco City and County resources for businesses and workers.
- California Employment Development Department (EDD) Coronavirus Resource
Includes information for employers on workplace health and safety, reduced work hours, and potential closure or layoffs.
Claremont Vendor Partner Resources
- HR Service Inc:
– Responding to Slowdowns Caused by Coronavirus
Advice for employers by President & CEO Ken Spencer.
– Employer Coronavirus Toolkit
Updates and resources for employers.
- Mammoth HR: 10 Answers for Employers Navigating the Coronavirus
- TriNet Coronavirus Update
Industry Group Resources
- US Chamber of Commerce: Combating the Coronavirus: Resources, Response, Impact
- SHRM Coronavirus Resources
- NAHU Coronavirus Resources
Links to relevant government agency Coronavirus resource pages.
- California Chamber of Commerce Coronavirus Resources
Includes podcasts for employers on topics such as preparing for remote work.
- California SBDC
COVID-19 resources for small businesses.
COVID-19 web page to help brokers with links to useful state and federal resources.
- Small Business Majority
Daily webinars providing small businesses with answers to questions including workplace issues and funding options. Recorded webinar: Resources for Employees of California Small Businesses Impacted by COVID-19.
Other Helpful Resources
- Employee Benefit News Coronavirus Resources
Includes links to Coronavirus articles helpful to brokers and employers.
- Coronavirus Checklist for Employers
- Directory of Local Health Departments
- San Francisco Business Times Resource Guide for Companies and Workers
Affected by COVID-19
A working guide to help get local employers and employees through this challenging time.
Article with a list of Coronavirus (COVID-19) small business relief programs.
Article on how small business owners and the self-employed can take advantage of the Coronavirus stimulus package.
HR Resources from Claremont’s Trusted Partners
For clients that need assistance resolving HR issues, offer the expertise of our trusted HR partners Mammoth HR and HR Service, Inc. Learn more
Carrier Travel Assistance Programs
Most of your clients’ employees are currently sheltering-in-place. But some employees may still be traveling for work under the “essential business” or “essential service” provisions of the current shelter-in-place orders. To help these clients, advise them about carrier travel assistance programs that may be available, either through their existing lines of coverage or through additional lines of coverage they may want to consider.
Carrier Travel Assistance Programs typically provide emergency assistance to members while traveling and can include:
- Physician Dispatch
- Emergency Evacuation and Repatriation
- Critical Care Monitoring
- Legal Consultations
- Emergency Cash
Learn more about carrier travel assistance programs and eligibility.
Member Options for Accessing Care
As the Coronavirus continues to advance, many employees are left feeling nervous and anxious. To help quell growing fears and cope with uncertainty about the Coronavirus, employers should educate employees on prevention and symptoms, and make them aware of the many options for accessing care through their health plan.
Both Blue Shield and UnitedHealthcare provide helpful resources that outline the options for accessing care. Get the resources.
Employee Support Services
Domestic Workers is providing $400 in emergency assistance for qualifying home care workers, nannies, and house cleaners who are experiencing financial hardship due to the COVID-19 pandemic. This allows these workers to stay home and stay safe.
One Fair Wage is providing cash assistance to restaurant workers, car service drivers, delivery workers, and personal service workers who often rely on tips and whose income is threatened by COVID-19.
UNITE HERE is providing economic relief for working families facing layoffs and uncertainty during the COVID-19 pandemic.
Global Giving is helping stop the spread of the virus by giving communities on the front lines of the crisis the resources they need to act quickly and protect the most vulnerable. The organization sends doctors, nurses, and health care workers to communities in need and is also helping to get masks, ventilators, and other lifesaving medical supplies to hospitals and clinics.
Contact the small group experts at 800.696.4543 or email@example.com.