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Industry News

Archive for the ‘Industry News’ Category

Claremont Welcomes Heather Chandler

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We’re excited to welcome Heather Chandler to the Claremont team. As one of our Regional Sales Managers, Heather is looking forward to helping brokers in both Northern and Southern California grow their books of business through proven sales strategies and solutions.

Heather has over fifteen years of experience in employee benefits including various sales roles at Health Net, BenefitMall, and LISI.

She uses a well-developed team approach to work collaboratively with brokers to close business with their employer clients, solve problems, and provide carrier market knowledge to brokers and their staff.

When not working with brokers, Heather spends most of her time in her second job as a professional scuba diver. She’d love to teach anyone that’s interested!

You can reach Heather at heather@claremontcompanies.com or 925.296.8812.


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Wildfire Response

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The numerous wildfires underway throughout California have created catastrophic damage and loss of life, in addition to taking a toll on families and loved ones.

To help those affected by the wildfires, Blue Shield of California, Humana, Magellan Healthcare, MetLife, Principal, and UnitedHealthcare are offering the following support services:

Blue Shield of CA

To help ensure members in affected areas continue to have uninterrupted access to care, Blue Shield is offering all members (except Medicare):


Humana

To help anyone in need (EAP members and non-members) deal with traumatic events like wildfires, Humana’s Emergency Community Response Line will connect you to local resources. Call their free, confidential number at 888.673.1154. Learn more.

ID Card Replacement

Dental and Vision Virtual Care Options


MetLife

MetLife Legal Plan

To help people get back on their feet after a natural disaster, MetLife Legal Services has activated its disaster relief program.

MetLife’s Network Attorneys can provide advice and consultation for many issues, including:

For any group that currently has a MetLife Legal Plan, employees (whether or not they are enrolled in the Legal Plan) have access to the Disaster Relief Plan and can call the Customer Service Center at 800.821.6400. Download the flyer and FAQs to learn more.

MetLife EAP Customers

Guidance, emotional support, and resources are available to employees anytime at 888.319.7819. Employees may also visit metlifeeap.lifeworks.com (username: metlifeeap; password: eap)  for practical tools including the Emergency Preparedness Toolkit and the Natural Disasters Toolkit.

LifeWorks 24/7 Crisis Support Line for The Community
Morneau Shepell has opened its 24/7 crisis support hotline for anyone affected by the ongoing devastation. While the Employee Assistance Program (EAP) helpline is open for eligible employees, the Crisis Support Line, at 877.757.7587, is available 24/7 to anyone in the community in need of emotional support in relation to these events. By calling, individuals will receive professional emotional support and/or referrals to community resources.

Please note: This crisis support line is not the full EAP offering, but it is there to provide immediate support to those who are impacted by these fires.


Principal

Free EAP Services

To support members impacted by the wildfires, Principal is offering free Employee Assistance Program (EAP) Services 24/7/365, to all Principal groups, from EAP vendor, Magellan Health.

ID Card Replacement

Dental and Vision Virtual Care Options

Dental and Vision Out-of Network Care

Replacement Pair of Lost or Broker Glasses

Additional Resources


UnitedHealthcare-Logo

To support affected members enrolled in fully insured health plans across California from August 14, 2020 through September 2, 2020, UnitedHealthcare is offering:

Member Access to Care and Early Prescription Refills

Help for The Broader Community


Please pass this information on to anyone you know that has been impacted and needs assistance.

 

Questions?
Contact your Claremont team at 800.696.4543 or info@claremontcompanies.com.


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Your success is important to us, and we’re actively working on new solutions to support you throughout the year. To get the latest news via text messaging in the future, simply provide your cell phone number here.

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2021 Large Employers’ Health Care Strategy and Plan Design Survey

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Findings from the 2021 Large Employers’ Health Care Strategy and Plan Design Survey, conducted by Business Group on Health, reveal employer approaches to health care and benefits in the midst of COVID-19, and ways employers are addressing COVID-19 through their benefit plans, programs, and overall workforce strategies. These insights are valuable to companies of all sizes, including smaller employers, who compete with larger organizations for talent.

Key Insights

Health and Well-Being’s Role in Workforce Strategy
Employers see investments in health and well-being as an integral part of workforce strategy, increasing from 36% in 2019 to 45% in 2020. This is in part due to the COVID-19 pandemic, connecting employee health and well-being and overall business performance.

Virtual Care Ubiquity
Virtual care is here to stay. COVID-19 caused the pace of virtual care implementation to accelerate at an exponential rate with a surge in demand across a range of conditions.

Health Care Costs Are a Moving Target
COVID-19 has triggered delays in preventive and elective care, which could mean that the projected healthcare trend for 2020 (50%) may turn out to be too high. If care resumes in 2021, the projected trend (5.3%) may prove to be too low.

Mental Health Stays in The Spotlight
Employers have doubled down on mental health and emotional well-being. A benefit of this development has been less stigma with, and more acceptance of, mental health issues.

Delivery Reform Efforts Overshadowed Yet Underscored by COVID-19
Many employers continue to pursue efforts to improve outcomes, quality, cost, and the overall health care experience via delivery system reforms, including ACOs, COEs, HPNs, and advanced primary care arrangements. However, the rate of implementation has been impacted and overshadowed due to the prioritization of critical emerging issues due to the pandemic. That said, the pandemic has underscored and magnified foundational flaws with the status quo. Employers will likely resume reform efforts post-pandemic.

High-Cost Drugs Top Pharmacy Concerns
Employers remain focused on cost management strategies for specialty medicines but have been increasingly turning their attention to controlling trends for newer, especially high-cost therapies. For these therapies, in particular, 80% of employers are concerned that strategies to finance high-priced therapies do little to control overall drug prices.

Despite The  Pandemic, On-Site Services Will Grow and Play a Critical Role in 2021
On-site services, including clinics and mental health counselors, have proven to be flexible enough to adapt to the current landscape and provide COVID-19 testing and virtual counseling. For most employers, on-site services will continue to be a part of their approach to health care.

To learn more, download the 2021 Large Employers’ Health Care Strategy and Plan Design Survey.

Questions?
Contact your Claremont team at 800.696.4543 or info@claremontcompanies.com.


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Your success is important to us, and we’re actively working on new solutions to support you throughout the year. To get the latest news via text messaging in the future, simply provide your cell phone number here.

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Claremont Welcomes Karlee Navarro

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We’re excited to welcome Karlee Navarro to our team. As one of our senior Broker Service Representatives, she will be assisting clients and our internal team with a wide range of services, including strategizing on best solutions, overseeing proposal creation, application review and enrollment support.

Karlee brings over 12 years of experience in human resources and employee benefits with most of that time spent serving employer-clients while working at independent brokerages. “Karlee understands and can respond superbly to the unique demands of brokers and agents as they look to grow or protect their books of business,” said Ken Ruotolo, Claremont’s Chief Operating Officer. “I am looking forward to working with the outstanding team at Claremont as we strive to provide excellent service to our brokerage clients,” said Karlee.

When not working, Karlee and family enjoy kayaking, paddle-boarding, fishing and watching baseball (the Giants), hockey (the Sharks) and football (the 49ers), as well as participating in sports.

You can reach Karlee at karlee@claremontcompanies.com or 925.296.8816.


Get The Latest News with Text Messaging!

Your success is important to us, and we’re actively working on new solutions to support you throughout the year. To get the latest news via text messaging in the future, simply provide your cell phone number here.

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Ease Webinar – The Key to Enrollment in 2020: Direct Submissions to Carriers

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As you prepare for your clients’ open enrollments, it’s clear this year will look different. Do you have a plan to deliver an open enrollment experience that is virtual, safe, and efficient for your clients? Most likely online enrollment is a key aspect of your virtual plan, and Ease is the leading solution for group insurance brokers.

Whether you’re well into executing your plan, or need help getting started on Ease, Claremont is here to support you every step of the way. Check out this Ease webinar “The Key to Enrollment in 2020: Direct Submissions to Carriers” for tips on how to make enrollments safe, secure, and fast in 2020.

Register to attend the Ease webinar on Thursday, August 27, 2020, at 11:00 am PDT.

Register Now

 

Questions?
Contact your Claremont team at 800.696.4543 or info@claremontcompanies.com.


Get The Latest News with Text Messaging!

Your success is important to us, and we’re actively working on new solutions to support you throughout the year. To get the latest news via text messaging in the future, simply provide your cell phone number here.

Sign Up for Text Messaging

 

Heartland’s Guide to No-Contact Commerce

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As small businesses are forced to adapt to meet changing payment preferences due to the pandemic, offer them solutions from Heartland’s “Guide to No-Contact Commerce” to make buying easier and safer for their customers.

Payment options to meet evolving no-contact commerce needs:

Getting a business online is a big leap forward, however, there’s more to selling online than having a website that can process transactions. A comprehensive strategy is necessary to transition to digital payments.

To successfully implement digital payments, businesses should:

Download Heartland’s “Guide to No-Contact Commerce” to help small businesses:

Heartland’s Guide to No-Contact Commerce

Heartland Payroll (a Claremont partner) is a division of Heartland Payment Systems, a Global Payments company.

 

Questions?
Contact your Claremont team at 800.696.4543 or info@claremontcompanies.com.


Get The Latest News with Text Messaging!

Your success is important to us, and we’re actively working on new solutions to support you throughout the year. To get the latest news via text messaging in the future, simply provide your cell phone number here.

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EMAIL NEWSLETTER POST

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Get Industry news and exclusive updates in
your inbox, weekly.

Heartland’s Employer Situation Room

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A proven leader in human resources administration, tax credit solutions reporting, compliance, recruiting, and more, Heartland Payroll (a Claremont partner) has created an online destination with federal and industry resources to help employers meet the challenges of the COVID-19 pandemic. Access the Heartland Employer Situation Room to provide guidance to your prospects and clients.

Employer Situation Room Resources

Protect Your Client Base
Heartland does not, and will not, compete with benefit broker partners by selling employee benefits.

Payroll Referral Program
Brokers can generate an ongoing stream of revenue from every referral that results in a sold client.

To learn more about Heartland’s payroll and HR services, and Ease integration, contact us today!

Questions?
Contact your Claremont team at 800.696.4543 or info@claremontcompanies.com.


Get The Latest News with Text Messaging!

Your success is important to us, and we’re actively working on new solutions to support you throughout the year. To get the latest news via text messaging in the future, simply provide your cell phone number here.

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Ease Innovation Conference EIC20

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Register to attend the exclusive EIC20 two-day digital conference that will feature a combination of live-streamed sessions, virtual trade show booths, one-on-one networking, and access to Genius Hall – where you’ll see new features and learn best practices from Ease experts.

This immersive interactive experience (not a webinar) is free and will include a Q&A and live chat with subject matter experts.

What to Expect

Event Details

Register Now!

 

Questions?
Contact our small group experts at 800.696.4543 or info@claremontcompanies.com.

 

HR Resources from Claremont’s Trusted Partners

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For clients that need assistance resolving HR issues, offer the expertise of our trusted HR partners Mammoth HR and HR Service, Inc.

Mammoth HR (with Think HR) has made their Coronavirus materials available free to all employers. Visit their COVID-19 Crisis Response Center for essential employer resources such as their COVID-19 HR Guidance and Best Practices recorded webinar, a summary of the new Families First Coronavirus Response Act, and sample HR policies that employers can adopt.

HR Service, Inc. has created a COVID-19 Employer Toolkit to help employers navigate the Coronavirus challenges. Resources include a Families First Coronavirus Response Act Q&A, advice on remote working and telecommuting, information on all aspects of reductions in force, and more.

Preferred pricing for both Mammoth HR and HR Service, Inc. is available to brokers referred by Claremont. For details, contact us at 800.696.4543 or info@claremontcompanies.com.

 

Questions?
Contact the small group experts at 800.696.4543 or info@claremontcompanies.com.